Watermark Fitness Centre Policies, Rules and Procedures
1. Membership Eligibility
All full-time and regular part-time employees of tenants within Watermark Tower are eligible to join the Watermark Fitness Centre (WFC) and have access to the facilities and equipment.
2. Membership Process
All prospective members must complete the online application process prior to using the facility.
3. Membership Fees
- The monthly membership fee is $30.00 plus GST ($31.50 GST inclusive), payable by pre-authorized Credit Card payment on the same date each month as the initial registration date.
- No other form of payment is accepted.
- Membership fees are automatically deducted each month until notice of cancellation is submitted to info@watermarkfitness.com.
- Membership fees include:
- Use of all exercise equipment and space.
- Use of showers, day lockers and associated amenities.
4. Cancellation of Eligibility and Membership
Members must send a cancellation request if employment from a tenant within Watermark Tower is terminated.
To cancel a fitness centre membership the member must send a notice of cancellation to info@watermarkfitness.com one month prior to avoid having the following month’s dues debited from their account.
No refunds will be given for any payment of membership dues if sufficient and proper notification has not been submitted and has been responded to.
5. Hours of Use
The Watermark Fitness Centre is open 365 days a year. Please note this facility is not staffed.
- Monday to Friday from 5:30 a.m. to 9:30 p.m.
- Saturday, Sunday and statutory holidays from 6:00 a.m. to 6:00 p.m.
6. Facility Access
A card/FOB access device is used to gain entry into the facility. A member’s card/FOB device is programmed for Watermark Fitness Centre access within 2 business days after completing the online application forms.
Members must use their own access device to gain entry to the fitness centre. In order to reduce improper use of the Watermark Fitness Centre and to enhance the security of members and their belongings, members may not allow others into the fitness centre.
There are no guest privileges. The facility is for the exclusive use of members. Members who bring guests into the facility will have their Watermark Fitness Centre membership terminated immediately.
Between 6 p.m. and 6 a.m., members may enter Watermark Tower through the front door of the building at 530 8th Ave. S.W. using their Watermark Fitness Centre access card/FOB to gain access to the building.
8. Personal Training
- Personal Training services are available to members for a fee, upon completion of a Client Agreement.
- No Personal Training by Members or Guests is allowed. You may not solicit or conduct on the premises any personal training as defined above, with or without compensation. LIV North Inc. has an exclusive contract for personal training services and retains sole discretion to determine whether a member or guest is engaged in personal training.
7. Emergency Procedures
Emergency procedures are outlined above the emergency phone in the Watermark Fitness Centre. Dial 9-911 in order to contact Emergency Medical Services, the Police or Fire Department.
The Watermark Fitness Centre is equipped with three GREEN emergency call buttons located in the following areas:
- Main Centre area by the entry door to the Women’s locker room
- One inside each locker room
If a building alarm bell rings, exit the building via the west door in the Watermark Fitness Centre that exits to 7th Ave. S.W. Upon exiting, join fellow office colleagues at their designated muster stations. Do not exit via the main Watermark Fitness Centre door that takes you back into the building.
8. Signing In
Members must scan their card or FOB upon entry to monitor facility use and membership status.
9. Lockers
Lockers are provided for members while using the facility. Members must provide their own locks. Members are advised to keep valuables locked at all times. Personal belongings left in the facility overnight or locks left on lockers overnight may be removed prior to the following morning and placed in the building’s general lost and found located at the Security Desk in the main lobby of the Watermark Tower.
10. Loss of Personal Items
GWL Realty Advisors Inc. and its fitness centre management firm, LIV North Inc., accept no responsibility for lost or damaged personal items. Contact the Watermark Tower Security located in the Watermark Tower lobby at 403-777-1670 in the event of loss of personal belongings.
11. Safety, Etiquette and Hygiene
The following guidelines are in place to ensure a safe and clean workout environment and to enhance member exercise safety and enjoyment:
a. Learn how to use the equipment prior to use. It is recommended that members work out with a partner when no one else is in the Watermark Fitness Centre.
b. Do not drop or bang the weights. If you can’t set it down with control, don’t pick it up!
c. Work out at a comfortable pace. Trying to keep up with someone else could result in injuries.
d. Stop exercising if any unusual pain or discomfort is experienced during a workout.
e. Report any facility-related accidents, injuries or equipment malfunctions to Security at 403-777-1670 or 670 from the Watermark Fitness Centre phone.
f. Do not bring any food or drink other than water into the Watermark Fitness Centre. No glass bottles are permitted.
g. Wipe down all equipment and mats after use. Spray bottles and towels are available throughout the Watermark Fitness Centre.
h. Refrain from spitting on the floor or into the water fountain.
i. Cell phone/Camera use is prohibited anywhere in the Watermark Fitness Centre.
j. Appropriate gym attire must be worn while working out. T-shirts, shorts, sweatpants or aerobic outfits are recommended.
k. Proper exercise footwear must be worn at all times. Do not wear dirty, outdoor shoes in the facility. Mud and moisture can harm the equipment and flooring and make the locker room floors slippery. Small pebbles left in shoes can cause damage to equipment, specifically treadmill belts.
l. Avoid the use of scented deodorants and other scented hygiene sprays or perfumes as many people are allergic to fragrances.
m. Launder gym clothes regularly.
n. Adhere to the 20-minute total time limit on cardiovascular equipment during busy times
o. Respect other members’ busy schedules by spending a minimal amount of time in showers/private changing areas.
p. Use a personal headset when listening to music. Personal stereos are not permitted in the Watermark Fitness Centre.
q. Show respect for other members at all times. Behaviour that is sexual in nature such as making requests or comments, suggestive or persistent staring or unnecessary contact such as pinching or touching is deemed highly inappropriate and considered to be harassment.
r. Use of abusive, profane or loud language is prohibited anywhere in Watermark Fitness Centre.
s. Replace all equipment after use to avoid clutter and possible accidents due to tripping.
t. Include a thorough warm-up and cool-down with each exercise session.
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